Customer Service Q&A

Q: How do I get in contact with the customer service team? How long does it take for me to hear back? A: If you are a WeChat user, please scan the below QR code to get in contact. Otherwise, please email us at support@grfreshmarket.com. Our customer service team will get back to you within 24 hours.       (more…)
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Order Instruction

Type grfreshmarket.com in your browser and save the website to your bookmark for your later visits. Go to “MY ACCOUNT.” You will see the page for Login or Register. If you are a returning customer with an existing account, simply log in with your username and password, and you are ready to shop. If you are a new customer, please follow step 3 to register a new account. Once you are logged in, go to “My Account” - “Addresses”. Click on “Edit” to update your billing and shipping addresses if needed. Please make sure your shipping address is accurate. The system will determine if your address is in our delivery range. Once your addresses are set up, you are ready to shop. Click the logo to return to home page to…
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